We regularly receive letters of thanks and commendation from satisfied customers. While they are not expected, they are always gratefully received and it's always nice to be able to give the crews a 'pat on the back'


We are delighted to display some of the letters received.


Dear New Move

We would like to express our thanks to New Move for the efficient way in which you moved our furniture and possessions from Marwood Cottage into store last Wednesday. The men were friendly, courteous and worked efficiently. We were grateful to them for making the day go so smoothly and we are looking forward to the move into Portway Avenue.
We will contact you as soon as we have a moving date.

Yours sincerely

TE & NE and family


Dear Sirs,

Thank you for doing such a good job in moving us from Cullompton to Lutterworth. Your men were prompt, considerate, polite and as careful as was possible under the circumstances.
My mother wishes to thank you for the hamper you provided for us, this was a totally unexpected, but welcome surprise.

Yours sincerely

EH


Dear New Move

I feel I must write to you regarding our recent move from Exeter to Driffield.
The whole move was excellent, from start to finish, with no breakages or problems of any kind.
In the two guys that carried out our move, Paul & Stewart, you have two excellent operators. They were most helpful and courteous and certainly knew what they were doing. On top of that they came across as two likeable characters and certainly helped to take some of the stress out of our move.
Please thank Paul & Stewart for their efforts and I will certainly recommend new Move to anyone I know who is planning a move.
Thanking you.

Yours sincerely

RWH



Dear Steve

I would like these few lines to express mine and my family’s thanks for the way your company and employees behaved during the moving of my belongings.
We thought the men were exceptional in being willing and helpful in every way. We cannot praise them enough. Thanks once again.

DS



To Whom It May Concern

Having moved residence approximately 20 times in 44 years, both in the United Kingdom, Middle East and United States of America, we believe we can write with some authority as to the experiences in dealing with removal companies.
On moving homes, it has been our practice to obtain three separate quotations in order to assess the company which best meets our needs.
On this last occasion, your Sales Manager, Steve Coram conducted the survey in an extremely pleasant, polite and professional manner. In short he was far superior to the other two gentlemen who gave quotations. It was his manner which gave us confidence in what can be a stressful time.
The two men who actually loaded and unloaded our effects, Martin & Laurent, were not only two pleasant and helpful people, but also extremely energetic and worked well together as a team.
As a team, NEW MOVE, and in particular those mentioned above, are to be complimented on a job well done and we would have no hesitation in recommending the services of NEW MOVE to anyone and everyone.

Thank you

D & D W



 

Dear Sirs,

We just wanted to drop you a line to say a big thank you for your service during our move last week.
Your staff, were ever professional and courteous and could not do enough for us. The packing was superb, both houses were kept extremely tidy throughout the move and there were no breakages.
I would have no hesitation in recommending you. You made the move so much easier.

MS WW


Dear New Move

I just wanted to write and say ‘Many Thanks’ for our move, which you organised for us recently.
I must admit I was a little worried as we were moving from Exeter to Worthing, but thanks to your excellent staff the day went without a hitch.
Your chaps arrived promptly and nothing was too much trouble for them throughout what was a very long, hot and tiring day.
I would have no hesitation in recommending your services to anyone. In fact my parents, who were with us on our moving day, were so impressed that they hope to use you when they move this way next year.
Wishing you and your staff and business, continued success.

Yours sincerely

JR


Dear Steve

My wife and I would like to thank you and the men that moved our furniture from Tedburn St Mary to Witheridge, Tiverton.
When the removal men arrived in their vehicle, the foreman assessed what had to be moved, and after instructing his men as to which room and what order it had to be loaded in, they then proceeded to carry through his instructions.
Everything that they did was carried out with great care, no fuss, nothing was too much trouble for them. Every piece of expensive furniture was protected with either blankets or padded quilts and placed in the vehicle with great care and securely tied down to prevent any movement.
We were very impressed with the men. We had never seen men work with such dedication as they did , they obviously took a pride in their work. Credit must also be given to your company for the training given to the men.
Thank you again for all the wonderful work.

Yours sincerely

IP & BP


Dear New Move

Just a note to say thank you to all the men who moved us. Despite the packing not being completely done by us and the dismantling of the two large wardrobes, we never heard any complaints (I would have moaned).
We would certainly recommend you to friends that also want to move.

Mr & Mrs B



Dear Everyone at New Move

We should like to thank you for moving our belongings from Exeter to Bideford.
The weather wasn’t too kind but the move went well and your men worked hard.
God forbid!!, we should ever need to call upon your services again, we are getting too old for all this hassle, we would not hesitate to recommend you to other potential customers.

R & N S